Thursday, April 30, 2015

So to say I have been derelict in this blog is an understatement, but I wanted to give an update on my Google Voice project. It has worked great. As advertised, calls flow seamlessly from one number to the next.  If anything, it is a little too seamless, as I can't tell if the caller is calling the Google Voice number or my cell phone (it is a little easier to tell at my desk phone -- and, of course, it is obvious when I am sitting at my desk if both phones are ringing or just my smartphone). The voicemail transcription is fluky ...  it never gets it completely right, and often is far enough off that it is hard to tell what is meant, but at least I can see the phone number someone leaves without retrieving the message.

Transferring to other staff also works great. I can even make call routing changes from my smartphone when I am on the go.

All and all, it is definitely worth what I paid for it (which was, of course, nothing). Two big thumbs up!